**Return Policy**

If you are not satisfied with this product, you may return it for a full refund within 10 days of receiving it. The product must be purchased directly from Austin Medical Design, LLC, or one of our authorized associates.

To initiate a return, please follow these guidelines:  

- You are responsible for returning the product. All returned or exchanged items must be properly packaged with suitable packing material.  

- If the item was damaged in transit, we will gladly exchange it as long as we are notified within 72 hours of delivery.  

- Don't hesitate to get in touch with us to obtain return authorization so we can process your return.  

- We reserve the right to deny a full refund if the product is not returned according to these requirements.

**Warranty Agreement**

Austin Medical Design, LLC warrants to the purchaser of this product ("Purchaser") that it will be free from defects in materials and workmanship under "normal use and service" (the "Warranty") for twelve months from the date of delivery (the "Warranty Period"). "Normal use and service" refers to the product being used in its intended clinical setting. A product found to be defective during the Warranty Period will be referred to as a "Defective Product." 

The Purchaser may return a Defective Product, at their expense, to the Seller during the Warranty Period for a money-back refund (the "12-Month Money-Back Refund"). The 12-Month Money-Back Refund will be the sole and exclusive remedy for any breach of the Warranty.

Please note that the terms and conditions of this Warranty Agreement contain the exclusive warranty related to this product, replacing all other warranties—express, implied, or statutory—including any implied warranty of merchantability or fitness for a particular purpose. The Seller's liability shall not exceed the amount received from the Purchaser for this product, and the Seller shall not be liable for any special, incidental, or consequential damages resulting from a breach of this Warranty Agreement.

For questions or concerns, please call us at (512) 784-7566 or email us at sales@austinmedicaldesign.com